Emerald Hotel Kampala, Kampala ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

3 Semeliki Valley Crescent, Off Bombo Rd, Kampala, Uganda

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite

Max:

2 persons

40 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Deluxe Single Room

Max:

1 person

30 m²

Bed options:

1 Single bed

Shower

Air conditioning

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Deluxe Twin Room

Max:

2 persons

33 m²

Bed options:

2 Single beds

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Centre

Kampala 1.6 km

Airports

Entebbe International (EBB) 42.3 km

Jinja (JIN) 81.1 km

Train

Kampala Railway Station 2.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Effortless Check-In

“The check-in process was seamless, making our start to the stay stress-free and enjoyable.” view full review

Cozy Comfort

“The air conditioning was efficient, ensuring our room remained perfectly cool and comfortable during our stay.” view full review

Spotless Cleaning

“Housekeeping did a fantastic job with daily cleaning, keeping our space immaculate and welcoming.” view full review

Delicious Local Eats

“Being within walking distance to Cafe Javas made breakfast a delight; their food is always very nice!” view full review

General

Free Wi-Fi
Free parking
Concierge desk
Luggage storage

Guest Parking

Electric kettle

Services

Shuttle service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Bar/ Lounge area
Picnic area/ Tables
Free breakfast

Children

Cots

Spa & Leisure

Garden area
Barbeque grills

Room features

Sitting area

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

3 Semeliki Valley Crescent, Off Bombo Rd, Kampala, Uganda

Map view

3 Semeliki Valley Crescent, Off Bombo Rd, Kampala, Uganda

City landmarks

Kampala Jinja Road

Centenary Park

2.4 km

Museum

Uganda Museum

2.3 km

Mosque

Gaddafi National Mosque

1.7 km

Old Kampala

1.5 km

Mall

Jk Boutique Garden City

2.1 km

Monument

Independence Monument

1.8 km

Market

Owino Market

1.9 km

Kasubi Hill

Kasubi Tombs

2.3 km

Race track

Kabaka's Palace

2.6 km

Landmark

Tombs of Buganda Kings at Kasubi

2.2 km

Casino

MAYFAIR KAMPALA Casino

920 m

Uganda Martyrs Shrine

1.4 km

Church

Namirembe Cathedral

1.8 km

Gallery

Nommo Gallery

1.3 km

Kikaya Hill

Baha'i Temple

2.0 km

Bulange

2.3 km

Mutesa Rd

Rubaga Cathedral

3.4 km

Fort Lugard

1.4 km

Luteete-Gayaza road

Gallery antique

1.5 km

38 Buganda Rd

Casino Rigel

800 m

Watoto Church Central

680 m

Mall

Wandegeya

710 m

Church

Namirembe Kathedrale

1.8 km

Namirembe

2.8 km

Central Kampala

1.8 km

Colville St

Christ the King Catholic Church

2.3 km

Deliverance Church

910 m

Bat Valley Theatre

930 m

Castle

Makerere Deliverance Church

950 m

Holy Trinity Church Makerere Kivulu

1.0 km

Nearby

38 Buganda Rd

Casino Rigel

570 m

Restaurants

Piato Restaurant

1.5 km

Plot 20 Lumumba Avenue Nakasero

Il Patio

1.4 km

Plot No. 2/4

Cafe Mamba

1.8 km

22a Akii Bua Road Nakasero

Reviews and Ratings

Feedback from previous guests about their experience.

54%

liked the hotel and would stay again

central location

convenient proximity

noisy surroundings

limited dining options

5.4/10

Guest rating

Rooms

5.6

Location

6.2

Service

6.6

Dining

5.2

George

United States, May 2024

6.6/10

My stay at the hotel had its ups and downs. The location was convenient and close to the city center, making it peaceful for work, but I was warned about safety outside the hotel. The dining experience was hit or miss, with some delicious dishes but poor value for money. The service was generally good but had some inconsistencies with charges and communication. The rooms were hot without air conditioning, but the facilities offered on-site were satisfactory.

Rooms

6.0

The rooms, although perfect for two people, were too hot, even with the windows open. They really need air conditioning to make the stay more comfortable.

Service

7.0

The staff, in general, were responsive and friendly, but there were some issues with communication regarding charges for services like breakfast that were not clear during check-in.

Location

8.0

The hotel's location is a plus point due to its proximity to the city center and business offices, but there were concerns about safety outside the property.

Dining

5.0

The dining experience was a mix; some dishes were exquisite, but the overall value for money was not satisfactory, with hidden charges for supposedly free services.

Facilities

7.0

The facilities at the hotel were decent, offering services like dry cleaning, laundry, and shuttle service, but improvements could enhance the overall guest experience.

Alvin

United States, April 2024

5.8/10

I stayed at the hotel which had both positive and negative aspects. The location was very central but unfortunately right next to a noisy church that disrupted my sleep. The proximity to the city center was convenient, however, the area outside the hotel felt a bit unsafe due to warnings about muggings. The rooms, although advertised for 3 people, had only 2 twin beds and lacked a good view. The dining options were limited but acceptable for the price.

Rooms

5.0

My room didn't have a good view and only had 2 twin beds despite being listed for 3 people.

Service

7.0

The service needed some improvements as they didn't check on my comfort like other hotels usually do, but the communication was good. However, the staff was wonderful.

Location

6.0

The hotel's central location was a plus point for easy access to the city center, but the noisy church nearby made it hard to sleep. The area outside the hotel felt a bit dodgy with warnings about muggings.

Dining

6.0

The dining experience was very limited, although it was okay considering the pricing.

Facilities

5.0

central location

noisy surroundings

Aaron

United States, December 2023

6.2/10

The hotel had some positives like friendly staff and convenient location but also had drawbacks like noise and limited dining options. The rooms were listed to accommodate 3 people but had only one towel available, which was inconvenient.

Rooms

6.0

The room was a bit disappointing with only one towel available even though it was supposed to be for 3 people.

Service

7.0

The staff was friendly and attentive, but there were some issues with cleaning services and potential overcharges for food.

Location

7.0

Dining

5.0

The dining experience was limited and perhaps overwhelming, with some items not being offered unless specifically requested.

Facilities

6.0

John

United States, September 2023

6.0/10

My stay at the hotel was overall pleasant, with clean and comfortable rooms, but with some drawbacks like the lack of a good view. The service was friendly but had some minor issues, and the location, while central, posed safety concerns. The dining experience was satisfactory, and the facilities were decent.

Rooms

7.0

The rooms were clean and comfortable for 3 people, but unfortunately lacked a good view. The A/C room was nice, but the bathroom had water splashes everywhere due to the absence of a shower curtain, making it unusable afterward.

Service

6.0

The staff was friendly overall, but kept asking about skipping room cleaning and seemed affronted when asked for cleaning. They were attentive to payment details but charged extra for food, impacting the value.

Location

5.0

The hotel's location was central to downtown, which was convenient, but warnings about muggings made me feel uneasy. Additionally, proximity to a loud church affected sleep quality.

Dining

6.0

The dining experience was okay for the price, but some items were overpriced. The Tuscan bread was good, but overall it was not remarkable.

Facilities

6.0

The hotel had basic facilities, though nothing stood out as exceptional. The overall experience was satisfactory but could be improved.

Lewis

United States, August 2023

5.0/10

The hotel had a great central location near the city center, making it convenient for business travelers. However, the constant noise from a nearby church disrupted my sleep. The service was a mix of excellent and poor experiences, with some staff going above and beyond while others were not as attentive. The dining options were a bit underwhelming and overpriced, although the overall facilities were decent.

Rooms

5.0

The room was too hot even with the windows open, and the air conditioning was in poor condition. Although the bathroom was clean, the lack of a shower curtain made it unusable afterward. Having only a single towel was also inconvenient.

Service

6.0

The staff offered outstanding service and made efforts to ensure my comfort. However, there were issues with incorrect charges for food and some inconsistency with room cleaning requests that led to mixed experiences.

Location

5.0

The hotel's proximity to the city center was a plus point, but the area outside the hotel was dusty and somewhat dodgy, where I felt unsafe walking alone due to warnings of muggings. Additionally, the loud church nearby disrupted my sleep, with services occurring until early morning.

Dining

5.0

The dining options were a bit overwhelming and expensive for the quality provided. Information was not readily offered, and there was room for improvement in the pricing and variety of menu items.

Facilities

6.0

The facilities offered dry cleaning, laundry services, shuttle service, and assistance with tours and tickets. While these were available, the overall value for money was not ideal considering the issues faced in other areas of the hotel.