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Emerald Hotel Kampala, Kampala

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From34US$ /night
Check-in
14Dec2024Select date
Check-out
15Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

3 Semeliki Valley Crescent, Off Bombo Rd, Kampala, Uganda

Emerald Hotel Kampala is a 3-star hotel situated in the heart of Kampala, Uganda. It stands out as a stylish and forward-thinking leader in hospitality, offering a blend of modern amenities and a peaceful atmosphere. The hotel's convenient location provides easy access to several cultural landmarks and attractions, enhancing its significance for both leisure and business travelers. The property features a serene outdoor space with a terrace and expansive green lawns, promoting relaxation amidst the urban environment.

Location

Emerald Hotel Kampala is conveniently located just 2.5 km from the city center and approximately 45 km from Entebbe International Airport. Nearby attractions include the Uganda National Museum, Gaddafi National Mosque, and the Kasubi Tombs, making the hotel ideal for exploring local culture. The hotel also offers a roundtrip airport shuttle service for convenient transportation.

Rooms

Emerald Hotel Kampala offers 20 air-conditioned accommodations equipped with modern amenities. Each room includes a flat-screen TV with cable channels, free WiFi, and a private bathroom with complimentary toiletries. Some accommodations feature a seating area, tea/coffee maker, and refrigerator, ensuring comfort during your stay. Safety features such as smoke detectors and a security system are in place for guests' peace of mind.

Eat & Drink

Guests can enjoy diverse culinary experiences at the hotel's multi-cuisine restaurant. Meals are complemented by options for room service, which caters to in-room dining preferences. A complimentary breakfast is served daily, enhancing the guest experience. Overall, the dining facilities aim to provide satisfying and varied options for all palates.

Leisure & Business

The hotel provides a range of recreational amenities, including a fitness center, sauna, and spa services for relaxation and wellness. Business guests can take advantage of meeting facilities, along with the 24-hour front desk that assists with express check-in/check-out and luggage storage. The relaxing atmosphere is further enhanced by garden spaces and hammam facilities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Suite
Max:
2 persons
40 m² 
Bed options:
1 King-size bed
Shower
Bathtub
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Deluxe Single Room
Max:
1 person
30 m² 
Bed options:
1 Single bed
Shower
Air conditioning
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Deluxe Twin Room
Max:
2 persons
33 m² 
Bed options:
2 Single beds
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Centre
Kampala 1.6 km
Airports
Entebbe International (EBB) 42.3 km
Jinja (JIN) 81.1 km
Train
Kampala Railway Station 2.3 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Hiking
  • Horseback riding
  • Cycling
  • Golf course
  • Billiard tables
  • Yoga class
  • Sports trainer
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet

Spa & Leisure

  • Night club
  • Entertainment
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

3 Semeliki Valley Crescent, Off Bombo Rd, Kampala, Uganda
Map view
3 Semeliki Valley Crescent, Off Bombo Rd, Kampala, Uganda
Nearby
38 Buganda Rd
Casino Rigel
570 m
Restaurants
Piato Restaurant
1.5 km
Plot 20 Lumumba Avenue Nakasero
Il Patio
1.4 km
Plot No. 2/4
Cafe Mamba
1.8 km
22a Akii Bua Road Nakasero

Reviews and Ratings

Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
central location
convenient proximity
noisy surroundings
limited dining options
5.8/10
Guest rating
Rooms
5.6
Location
6.2
Service
6.6
Dining
5.2
Guest reviews
5.8/10
based on 5 reviews
5.2
5.2/10based on 29 reviews
George
United States, May  2024
6.6/10

My stay at the hotel had its ups and downs. The location was convenient and close to the city center, making it peaceful for work, but I was warned about safety outside the hotel. The dining experience was hit or miss, with some delicious dishes but poor value for money. The service was generally good but had some inconsistencies with charges and communication. The rooms were hot without air conditioning, but the facilities offered on-site were satisfactory.

Rooms
6.0
The rooms, although perfect for two people, were too hot, even with the windows open. They really need air conditioning to make the stay more comfortable.
Service
7.0
The staff, in general, were responsive and friendly, but there were some issues with communication regarding charges for services like breakfast that were not clear during check-in.
Location
8.0
The hotel's location is a plus point due to its proximity to the city center and business offices, but there were concerns about safety outside the property.
Dining
5.0
The dining experience was a mix; some dishes were exquisite, but the overall value for money was not satisfactory, with hidden charges for supposedly free services.
Facilities
7.0
The facilities at the hotel were decent, offering services like dry cleaning, laundry, and shuttle service, but improvements could enhance the overall guest experience.
Alvin
United States, April  2024
5.8/10

I stayed at the hotel which had both positive and negative aspects. The location was very central but unfortunately right next to a noisy church that disrupted my sleep. The proximity to the city center was convenient, however, the area outside the hotel felt a bit unsafe due to warnings about muggings. The rooms, although advertised for 3 people, had only 2 twin beds and lacked a good view. The dining options were limited but acceptable for the price.

Rooms
5.0
My room didn't have a good view and only had 2 twin beds despite being listed for 3 people.
Service
7.0
The service needed some improvements as they didn't check on my comfort like other hotels usually do, but the communication was good. However, the staff was wonderful.
Location
6.0
The hotel's central location was a plus point for easy access to the city center, but the noisy church nearby made it hard to sleep. The area outside the hotel felt a bit dodgy with warnings about muggings.
Dining
6.0
The dining experience was very limited, although it was okay considering the pricing.
Facilities
5.0
central location
noisy surroundings
Aaron
United States, December  2023
6.2/10

The hotel had some positives like friendly staff and convenient location but also had drawbacks like noise and limited dining options. The rooms were listed to accommodate 3 people but had only one towel available, which was inconvenient.

Rooms
6.0
The room was a bit disappointing with only one towel available even though it was supposed to be for 3 people.
Service
7.0
The staff was friendly and attentive, but there were some issues with cleaning services and potential overcharges for food.
Location
7.0
Dining
5.0
The dining experience was limited and perhaps overwhelming, with some items not being offered unless specifically requested.
Facilities
6.0
John
United States, September  2023
6.0/10

My stay at the hotel was overall pleasant, with clean and comfortable rooms, but with some drawbacks like the lack of a good view. The service was friendly but had some minor issues, and the location, while central, posed safety concerns. The dining experience was satisfactory, and the facilities were decent.

Rooms
7.0
The rooms were clean and comfortable for 3 people, but unfortunately lacked a good view. The A/C room was nice, but the bathroom had water splashes everywhere due to the absence of a shower curtain, making it unusable afterward.
Service
6.0
The staff was friendly overall, but kept asking about skipping room cleaning and seemed affronted when asked for cleaning. They were attentive to payment details but charged extra for food, impacting the value.
Location
5.0
The hotel's location was central to downtown, which was convenient, but warnings about muggings made me feel uneasy. Additionally, proximity to a loud church affected sleep quality.
Dining
6.0
The dining experience was okay for the price, but some items were overpriced. The Tuscan bread was good, but overall it was not remarkable.
Facilities
6.0
The hotel had basic facilities, though nothing stood out as exceptional. The overall experience was satisfactory but could be improved.
Lewis
United States, August  2023
5.0/10

The hotel had a great central location near the city center, making it convenient for business travelers. However, the constant noise from a nearby church disrupted my sleep. The service was a mix of excellent and poor experiences, with some staff going above and beyond while others were not as attentive. The dining options were a bit underwhelming and overpriced, although the overall facilities were decent.

Rooms
5.0
The room was too hot even with the windows open, and the air conditioning was in poor condition. Although the bathroom was clean, the lack of a shower curtain made it unusable afterward. Having only a single towel was also inconvenient.
Service
6.0
The staff offered outstanding service and made efforts to ensure my comfort. However, there were issues with incorrect charges for food and some inconsistency with room cleaning requests that led to mixed experiences.
Location
5.0
The hotel's proximity to the city center was a plus point, but the area outside the hotel was dusty and somewhat dodgy, where I felt unsafe walking alone due to warnings of muggings. Additionally, the loud church nearby disrupted my sleep, with services occurring until early morning.
Dining
5.0
The dining options were a bit overwhelming and expensive for the quality provided. Information was not readily offered, and there was room for improvement in the pricing and variety of menu items.
Facilities
6.0
The facilities offered dry cleaning, laundry services, shuttle service, and assistance with tours and tickets. While these were available, the overall value for money was not ideal considering the issues faced in other areas of the hotel.
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Rooms and Guests2 Guests, 1 Room